CANCELLATION & MODIFICATION POLICY

At GetCustom.store, we understand that plans may change, and we strive to accommodate your needs. Here's our policy on order modifications and cancellations:

Making Changes:

If you wish to modify or cancel your purchase, please reach out to us at hello@getcustom.store. Provide your order number and details of the modification you'd like to make. We will confirm the changes once they've been processed.

Timeframe for Changes:

You can modify or cancel your order within a 2-hour window from the time of purchase. After this period, we initiate order processing for timely delivery, and no further changes or cancellations are possible.

Important Points to Note:

We cannot guarantee timely delivery if your order requires design modification, as this process may extend the delivery timeline.
Personalized orders are locked for processing immediately after completion, making it impossible to make adjustments, including shipping details. We kindly ask you to double-check all details before proceeding to checkout.

Acceptance of Terms:

By making a purchase, you acknowledge and accept all the terms outlined above. We strive to provide the best service and appreciate your understanding of our policies.

If you have any questions or concerns, please don't hesitate to contact us at hello@getcustom.store. We're here to assist you!